AI in Higher Education: Infrastructure and Operations – Key Enablers of AI Strategies
July 2, 2026
Higher education institutions are complex organizations. Teaching and learning are presumed to be their core purpose, and yet, their operational and administrative functions have wide-ranging responsibilities for strategic planning, meeting regulatory requirements, fundraising, managing data and information technology, marketing, enrollment management, communications, and more. AI tools are being used across operational functions and infrastructures are being configured to support them. It is here that leadership determines how AI fits within the overall mission and culture of the institution and sets guidelines for responsible use, particularly concerning data infrastructure, privacy, and security issues. Each of these topics is covered in this report, which consists of three main sections: mission and culture, vision and leadership, processes and infrastructure. To support policymakers and leaders as they navigate AI, there are call-out boxes throughout the report that highlight institutional challenge and decision points. Click here to here to learn more about the AI in Higher Education series .